Privacy Policy
Effective Date: August 31, 2025
Introduction
Cassell Publishers, operating under the business names Cassell Publishing
House, Cassell Publishing Company, Cassell Book Publishers, and Cassell Publishing (collectively
referred to as “Cassell,” “we,” “our,” or “us”), is committed to protecting your
privacy.
This Privacy Policy explains how we collect, use, store, and protect your personal information
when you interact with us through our websites, SMS and email communications, publishing
services, consultations, or any related services offered under our brand names.
This policy is designed to comply with applicable laws and regulations, including the Telephone Consumer Protection Act (TCPA), 10DLC Campaign Registry requirements, CAN-SPAM Act, Canada’s Anti Spam Legislation (CASL), General Data Protection Regulation (GDPR), and the UK Data Protection Act.
Information We Collect
We collect personal and non personal information to operate our business and deliver services.
Personal Information
We may collect the following information when you contact us or use our services:
- Full name
- Email address
- Phone number
- Mailing address
- Book or project related details
- Billing and payment information, when applicable
Usage Information
When you visit our website, we may automatically collect:
- IP address and device identifiers
- Browser type and operating system
- Pages visited and time spent
- Cookies and analytics data
Communication Data
When you communicate with us via SMS or email, we may collect:
- Message content and timestamps
- Opt in and opt out records
- Engagement data such as opens and clicks
How We Use Your Information
We use your information only for legitimate business purposes and never for unauthorized
marketing, resale, or lead generation.
These purposes include:
- Communication: To contact you regarding publishing projects, service updates, onboarding, document requests, and account related matters by SMS or email, only where you have provided explicit consent.
- Service Delivery: To provide publishing, consulting, customer support, and transaction processing services.
- Business Operations: To analyze usage trends, improve services, maintain system security, and prevent fraud.
- Legal Compliance: To comply with applicable laws, regulatory requirements, and record keeping obligations.
Sharing Your Information
We do not sell, rent, trade, or share personal information, including mobile phone numbers, with
third parties or affiliates for marketing, advertising, or lead generation purposes.
Mobile information will not be shared with third parties for promotional or marketing use under
any circumstances.
We may share information only in the following limited cases:
- Service Providers: Trusted third party vendors that help us operate our business, such as SMS providers, email platforms, hosting services, analytics tools, and payment processors. These providers are contractually bound to protect your data.
- Legal Requirements: When required by law, regulation, legal process, or government request.
- Business Transactions: In the event of a merger, acquisition, or sale of assets, subject to confidentiality obligations.
SMS and Email Communications
SMS Messaging
- You will only receive SMS messages if you have explicitly opted in.
- Message frequency may vary.
- Message and data rates may apply.
- Reply STOP to opt out at any time.
- Reply HELP for assistance.
- Consent and opt out records are maintained as required by 10DLC and TCPA.
Email Communications
- Emails are sent only to users who subscribe or engage with our services.
- You may unsubscribe at any time using the link in our emails.
Data Security
We use reasonable technical and organizational measures to protect personal data, including
encryption, secure servers, access controls, and regular security reviews.
No system is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain personal information only as long as necessary to fulfill the purposes outlined in this policy and comply with legal obligations.
Your Rights
Depending on your location, you may have the right to:
- Access your personal data
- Request correction or deletion
- Withdraw consent for communications
- Object to certain processing activities
Cookies and Tracking
We use cookies to improve site functionality and analytics. You can control cookies through your browser settings.
International Data Transfers
Your information may be processed in countries such as the United States, Canada, or the United Kingdom, using lawful data transfer safeguards.
Changes to This Policy
We may update this policy at any time. Updates will be posted on this page with a revised effective date.
Contact Us
Cassell Publishers
United States:
1450 Brickell Avenue, Suite 1200, Miami, FL, United States, 33131
Phone: (786) 432-2225
Email: contact@cassellpublishers.com
By using our services, you acknowledge that you have read and agreed to this Privacy Policy.